Legal
Privacy Policy
This policy explains what personal data we collect, why we collect it, how it is used, and how long it is retained.
Last updated: February 13, 2026
1. Data We Collect
We collect information you provide directly, including name, email, phone number, destination preferences, traveler details, and any notes submitted through website forms or support communication.
2. How We Use Data
We use data to respond to inquiries, provide itinerary assistance, share service-fee information, coordinate with travel providers, issue updates, and maintain support records.
3. Sharing of Data
We share only the data necessary to deliver requested travel assistance, including with payment processors, airlines, hotels, and partner booking platforms when applicable. We do not sell personal data.
4. Payment Information
Payment transactions are processed by secure payment providers. We do not store complete card numbers or full payment credentials on our systems.
5. Retention
We retain records only as long as necessary for service delivery, accounting, legal obligations, dispute handling, and fraud prevention, after which records are deleted or anonymized where feasible.
6. Security Practices
We apply reasonable technical and organizational controls, including access limitation and encrypted transmission, to reduce unauthorized data access or misuse risk.
7. Your Choices
You may request correction or deletion of inaccurate personal data, subject to legal and operational retention requirements. You may also opt out of non-essential communications.
8. Contact for Privacy Requests
Email contact@trinityglobals.com for privacy-related requests or concerns.